Frequently Asked Questions

Everything you need to know about our farm-to-table delivery.

How do you ensure the freshness of the produce during shipping?

We use temperature-controlled, insulated packaging and expedited shipping to ensure that every item arrives at your doorstep as fresh as the day it was harvested.

Where does Fieldnotes source its ingredients?

We partner exclusively with local independent farmers and small-batch producers who prioritize sustainable and organic growing practices.

What is your return policy for perishable goods?

Due to the nature of our products, we cannot accept returns on food items. However, if your order arrives damaged or is incorrect, please contact us within 24 hours for a full refund or replacement.

Do you offer subscription boxes?

Yes, we offer flexible weekly and monthly subscription plans that allow you to save 15% on your favorite seasonal staples.

Are your products suitable for specific dietary restrictions?

Each product page includes a detailed list of ingredients and allergen warnings. You can also use our site filters to shop specifically for vegan, gluten-free, or nut-free options.

How can I track my delivery?

Once your order is packed, you will receive an email with a tracking link so you can monitor your shipment's journey in real-time.